Thank you for your interest in job opportunities with Children with Cancer UK.

We are united by a common goal – to save and improve young lives. We are dedicated to keeping administrative and staffing costs low, which means we can devote more of the funds we raise towards vital research and welfare projects. At times we do have occasional employment and volunteering opportunities at our office on Great Ormond Street.

Current vacancies

Individual Giving Officer

Salary: £24,000 to £30,000 (depending on experience)
Contract: Full Time – Permanent
Location: London
Reporting to: Senior Individual Giving Officer or Individual Giving Manager

Main purpose of position

Working within the Individual Giving team, your role is to manage and support the delivery of supporter-centric fundraising appeals, which may recruit, retain or develop supporters. These appeals will include utilising online and offline channels such as TV adverts, paid social advertising, SMS, email, private sites, direct mail, and telemarketing.

Key Responsibilities

  • Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to enable us to deliver both individual appeal goals as well as/in line with wider organisational goals.

Appeals could include:

  • Acquisition through cold DM, TV, digital and privates sites etc
  • Development and retention through direct mail, email, SMS etc

Campaign asks could range from gaming, to cause-related asks for a one-off or regular gift.

  • Deliver fundraising projects and campaigns to schedule, to budget and to a high standard
  • Work collaboratively with internal stakeholders and liaise with external agencies and suppliers to effectively deliver projects and campaigns.

This includes:

  1. Being aware and respectful of different processes, timeframes and ways of working
  2. Being proactive with timely and relevant updates or communications
  3. Being open to feedback and the use of different tools to support project progression or communications

Internal teams could include: Supporter Care, Data, Digital/Communications, Research and Finance etc.

External partners could include: Agencies providing media, creative, channel-specific fundraising services for example.

  • Regularly review, communicate and document key performance indicators across your appeals and keep key stakeholders updated. Ensure you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
  • Accurately record, process and reconcile expenditure to ensure value for money and account for financial resources
  • Other duties
  1. Supporting other IG colleagues in campaign delivery (e.g. laser proofing, ideation and proof-reading) or other tasks/projects where necessary (e.g. fulfilment stock management or cross-team ways of working)
  2. Shared responsibility to ensure all relevant processes and opportunities for improvement are shared.
  3. Help supporter-facing teams during busy periods.
  4. Volunteer at events when required e.g. London Marathon, Zippo’s Circus etc
  5. Undertake any other duties that are relevant to the job as requested by your line manager.

Download the full job description.

Applications and deadline:
To apply for this position please forward your CV, plus a covering letter outlining why you think you are right for the role to by 5pm on 20 April 2021.

Interviews will be conducted week commencing 26 April 2021.

We have no volunteering opportunities